Versand

Shopify Store Shipping Policy

1. Policy Statement

This shipping policy applies to order fulfillment, shipment tracking, exception handling, and related after-sales matters for all products sold in this Shopify store. It aims to clarify the rights and obligations of both the buyer and the seller regarding logistics and to provide customers with transparent, efficient delivery services. We reserve the right to amend this policy based on operational needs, logistics partnerships, and market changes. Revised policies will be posted on the store page and become effective immediately upon publication.

2. Order Processing Time

1. Standard Processing Time
Once a customer successfully submits an order and completes payment, we will review, pack, and ship the order within 1–5 business days (business days exclude weekends, statutory holidays, and local public holidays). The daily order cutoff time is 16:00 (local time). Orders paid after 16:00 will be processed on the next business day.

2. Delivery Time: Typically 7-10 business days. Delivery may be delayed due to factors such as the COVID-19 pandemic or severe weather conditions.

3. Delays Under Special Circumstances
During promotional events