Natural Stone Tumbled Agate Gravel Crystals Chip Quartz Minerals Reiki Healing Specimen Gemstones Home Aquarium Decor DIY Crafts

Delivery Policy

• Orders totaling over $60 qualify for free shipping. For orders under $60, the shipping fee is $6.
  Orders totaling $500 or more are eligible for a 15% discount.
  We partner with various logistics providers, including USPS, FedEx, DHL, and TNT. We will select the most suitable carrier based on your specific delivery requirements.
  Processing Time: Orders are shipped within 3 days of payment receipt.
  Delivery Time: Typically 7-12 business days. Delivery may be subject to delays due to the COVID-19 pandemic or adverse weather conditions.
  We offer worldwide shipping, excluding regions involved in legal disputes and military bases.

Our Crystals

We are an online store specializing in crystals, healing crystals, fossils, gemstones, jewelry, polished stones, minerals, and similar products. We stock over 30,000 items, offer wholesale pricing, and provide a wealth of information regarding minerals, gemstone varieties, chakras, and other related topics.

• Our crystals are 100% authentic and have been meticulously hand-selected.
  Any artificial, dyed, or glass items will be clearly marked as such.
  All crystals are cleansed and charged prior to shipment.
  For crystal towers bonded with hot glue, simply soaking them in hot water will dissolve the adhesive.
  Please note that crystals are natural products; each piece is unique and may contain natural imperfections or fissures. Actual colors and textures may vary slightly. If you seek absolute perfection, our crystals may not be the right choice for you.

Purchase Instructions

• If you have any special requests regarding your order, please inform us before placing it. We will do our best to accommodate your needs.
  Coupon codes cannot be applied to orders that have already been submitted. Please enter your coupon code at checkout to receive your discount.
  For legal reasons, we cannot guarantee that the crystals we sell will cure any ailments or produce any specific effects.

After-Sales Service

• All after-sales requests require the submission of an unboxing video. We will not process any refund requests unless an unboxing video is provided as proof.
  If you encounter any issues upon receiving your order, please contact us first.
  We generally do not process after-sales requests for packages that were signed for more than 30 days ago.
  We only handle after-sales issues related to product damage, loss, or shipping errors.
  We are not responsible for any dissatisfaction arising from personal preferences or subjective reasons.
  We do not issue refunds for orders placed with incorrect shipping addresses or phone numbers. Please carefully verify your delivery information before submitting your order.
  We are not responsible for lost or stolen packages; however, should such an incident occur, we will work with you to resolve the issue.

feedback

Your positive feedback is of utmost importance to us. We place great value on customer satisfaction and feedback. If you have any questions, please do not hesitate to contact us; we will respond as soon as possible. If you enjoy our crystals, we invite you to leave a comment and share your photos on our website.

Contact Us

• Email: nanrenhaiyang886@outlook.com
  WhatsApp: +8613023468473

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